Repair Analyst
Due to the growing demand for circular products, Neways is expanding rapidly! The Circular Service Center focuses on repair, upgrade, harvesting, and re-manufacturing. Join us as a Repair Analyst.
Summary
Here’s how you make an impact
When there is a defect in a product, you can quickly identify the problem. Thanks to your analytical skills and practical abilities, you are able to repair the defect yourself. Are you looking for a technical role with a lot of diversity in a high-tech environment? Do you have an eye for detail and are you always looking for improvements? Then the role of Repair Analyst is perfect for you!
This is what we offer you
A friendly working environment where personal contact is highly valued. We believe it’s important for you to continue developing yourself and offer you the space for personal growth, with the freedom to take your own initiatives.
Additionally, we offer you:
27 vacation days
13 extra days off
Flexible start and end times in a day shift schedule
Pension scheme
Bicycle plan
This is what you bring to the team
You are communicative and can easily collaborate with others within the organization. In addition to being analytically strong, you are also pragmatic. You are also well-organized administratively. You prefer to think in terms of solutions rather than problems.
Further, we ask for:
A completed MBO/HBO education in the field of electrical engineering
Experience reading technical drawings and electrical schematics
Good communication and writing skills in Dutch and English
Part-time availability.
Your daily responsibilities include
As a Repair Analyst, you will analyze returned products based on customer complaints and identify possible causes. You will advise on solutions and the associated costs. When necessary, you will process repair requests and take care of the repair work.
Your tasks also include:
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Receiving and assessing customer complaints, update requests, re-qualification, and repair requests via forms
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Registering customer complaints and requests in the system
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Analyzing possible causes
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Determining the work methods for repairs based on basic instructions and drawings
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Creating new work instructions related to updates for the Repair department
Ready to make impact?
Great! Apply now and explore Neways to create impact as Repair Analyst
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(Y)our work changes lives
At Neways, we work to solve today’s and tomorrow’s challenges with cutting-edge high-tech innovations. You work with the brightest talents from all over the world. Highly motivated professionals who want to make a difference. Just like you. Together, we create solutions that improve the lives of people all over the world. That’s why (y)our work changes the way we live, work and play.