Repair Analyst
Neways Advanced Applications focuses on the repair, upgrade, harvesting, and re-manufacturing of high-tech products. Due to the growing demand for circular products, we are expanding our team and looking for a dedicated Repair Analyst.
Summary
This is how you make impact as a Repair Analyst
As a Repair Analyst, you play a crucial role in analyzing and repairing customer returns. You quickly identify defects and, thanks to your technical skills, you also repair them yourself. Are you looking for a diverse technical role within an innovative high-tech environment, and do you have a keen eye for detail and improvement? Then this position is for you!
Your daily responsibilities include
- Analyze returned products based on customer complaints.
- Advise on solutions and associated costs.
- Process repair requests and ensure repair work is completed as necessary.
Your tasks will also include:
- Receiving and assessing customer complaints, update requests, requalification, and repair requests through forms.
- Registering customer complaints and requests in the system.
- Analyzing possible causes.
- Determining work methods to carry out repairs based on brief instructions and drawings.
- Developing new work instructions related to updates for the Repair department.
This is what we offer
A friendly working environment where personal contact is highly valued. We find it important that you can continue to develop yourself and offer space for personal growth, with the freedom for your own initiatives. Additionally, we offer:
- 27 vacation days;
- 13 additional days off;
- Flexible start and end times in a day shift schedule;
- Pension plan;
- Bicycle plan.
This is what you bring to the team
You are communicatively strong and easily connect with others within the organization. Besides being analytically strong, you are also pragmatic. You are also well-versed in administrative tasks. You prefer to think in solutions rather than problems.
Additionally, we require:
- A completed MBO/HBO education in electrical engineering.
- Experience in reading technical drawings and electrical schematics.
- Good communicative and written skills in Dutch and English.
- Full-time availability.
Ready to make impact?
Great! Apply now and explore Neways to create impact as a Repair Analyst
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(Y)our work changes lives
At Neways, we work to solve today’s and tomorrow’s challenges with cutting-edge high-tech innovations. You work with the brightest talents from all over the world. Highly motivated professionals who want to make a difference. Just like you. Together, we create solutions that improve the lives of people all over the world. That’s why (y)our work changes the way we live, work and play.