Mattijs Rovers, Business Manager

“As an account manager at Neways Electronics, you’re fully responsible for customer focus—from start to finish. Unlike other companies, where your responsibilities cover just a small part of the process, here you lead a team of about seven people, ensuring everything runs smoothly. Your team includes someone from logistics planning, a customer quality representative, an account engineer to handle technical discussions about the product, and the order desk for daily communications about new orders and deliveries. Together with your team, you’re responsible for all aspects of delivering to the customer. It’s an interesting and enjoyable role where you manage the relationship between the customer and the company.”

“Those companies make the products, and we supply the electronics inside them.”

Neways Electronics focuses on electronics for the high-tech industry. Electronics are an increasingly vital part of products, whether for consumers or industry. Neways operates in the Brainport region, a part of the Netherlands that has become increasingly recognized for its importance. Many companies in the Eindhoven area are interconnected, and Neways plays a significant role in this ecosystem. As Rovers puts it, “Those companies make the products, and we supply the electronics inside them.”

“Everyone here is focused on solving problems—for and with each other.”

“As an account manager, you also spend a lot of time on the internal side of the work. It’s not just about passing a customer order to the factory and hoping for the best. Internally, you need to ensure things actually happen. Fortunately, the company culture supports this. Everyone here is focused on solving problems—for and with each other. The scale of the company is manageable, and there’s a strong team feeling. Neways is growing rapidly—up to 20% annually in recent years. And yes, there’s a push for more professionalism and structure, but Neways has managed to preserve its team spirit. Of course, as an account manager, you need to embrace change, but that dynamic brings its own benefits.”

“If you have the drive to grow, Neways offers every opportunity.”

“Neways Electronics provides a lot of opportunities, with time and resources for training. Naturally, you need to have the drive to grow, but you’re given every chance to develop yourself. As an account manager, it helps to have an affinity for technology—you have to find it interesting. At the same time, it’s also about sales and working with people. While the technical content is important, the human relationship comes first. Without that, nothing else happens.”